Cover of The Client Is Always Right

The Client Is Always Right

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There’s a man who works as a consultant on a client engagement and the man has to do whatever to please the client and the client enjoys big dinners with lots of beer so the consultant takes him out footing the bill with the corporate card of course

Chapter 1: The Steakhouse Gamble

The first glassy clink of heavy pint on polished mahogany was almost charming. By the third, Ethan Hayes felt each impact resonate like a dull gavel strike against his temple. Barry Thompson, the so-called ‘Beer Baron’ of the Midwest Craft Alliance, smacked his lips, a frothy mustache clinging to his upper lip before he swiped it away with the back of a meaty hand. The remnants of the barrel-aged imperial stout – some ridiculously rare, oak-aged beast Barry had sniffed out on the menu – glistened darkly in the low candlelight.

“Perfection,” Barry rumbled, his voice a landslide over gravel. He tapped the empty glass meaningfully. “Smokey, complex, just a hint of molasses. Like licking a campfire built in a bourbon barrel. You gotta try this, Ethan. On me.” He winked, a gesture that didn’t quite reach his small, shrewd eyes buried in folds of flesh.

Ethan’s practiced diplomat smile didn’t falter. “Sounds intense, Barry. Maybe with the main course?” He subtly nudged his untouched Perrier closer. His stomach churned. That stout cost more than his dry cleaning bill for the month. His corporate card, naturally.

“Ah, suit yourself.” Barry flagged down a harried waiter. “Another of these liquid masterpieces, my good man.” He leaned conspiratorially towards Ethan, the scent of hops and something vaguely yeasty wafting across the table. “Education, Hayes. You expense it to education. Teaching the suits back in Chicago the value of the right partnership.”

The waiter hovered, pen poised. “And your meals, gentlemen? Have we decided?”

Barry didn’t glance at the menu tucked beneath the heavy silver bread basket. He stabbed a thick finger towards the bottom of the page. “The Wagyu ribeye. Prime cut. Forty-two ounces. Bone-in.” He paused, his gaze lifting to meet Ethan’s. “Rare. Like, mooing rare. And the truffle butter topping. Don’t skimp.”

Ethan kept his breathing steady. Forty-two ounces. Ninety-eight dollars. Plus truffle butter. Plus the stout. He scanned his own menu, the elegant script blurring slightly. “The eight-ounce filet for me, please. Medium. Salad. House dressing.”

“Filet?” Barry boomed a laugh, slapping the table, making the silverware jump. “Hayes! Living large, I see! You gotta fuel the machine, son. This deal-making takes calories!” He winked again. “Ah, what the hell. Bring us the loaded mashed potatoes. And the roasted Brussels sprouts. With the pancetta. And the lobster mac and cheese. For the table.” He spread his hands magnanimously.

The waiter scribbled frantically. Ethan felt the phantom weight of the corporate card in his breast pocket turn incandescent. He forced another sip of water. Cold. Bracing. Pointless. “Sounds… comprehensive, Barry. Excellent choices.” The lie tasted like ash.

Barry leaned back, surveying the dim, cavernous steakhouse. Brass lamps cast deep pools of shadow on the dark wood paneling, illuminating clouds of cigar smoke from a private dining room. The air vibrated with the low thrum of hushed power lunches gone late and expense-account dinners sealing fates. The scent of searing beef was intoxicating, cloying. Ethan usually loved it. Tonight, it smelled like bankruptcy.

“Place hasn’t changed,” Barry mused, picking at the edge of the pristine white tablecloth. “Still where the big dogs eat. You know, Hayes, I’ve been doin’ this thirty years. Seen consultants come and go. Flashy presentations. Fancy graphs.” He fixed Ethan with that small, appraising stare. “What matters is knowing the product. And knowing people. Like knowing that stout? That’s craft. Artistry. That’s what builds loyalty. Not some slide deck about ‘synergistic operational efficiencies.’” He practically spat the jargon, his lip curling.

Ethan kept his expression neutral, a feat requiring Olympic-level discipline. Inside, his mind raced. Focus on the win. The deal. The Vogel Pharmaceuticals distribution contract Barry controls. The promotion. Senior Director. Just keep him happy. “Absolutely, Barry. Authenticity is paramount in this market. That’s why understanding your perspective, your hands-on expertise with the brewers, is invaluable to our strategy.” He injected just the right amount of deference into his tone. Earnest, but not groveling.

Barry grunted, appeased for the moment. The waiter arrived with the fourth stout. Barry took a long, appreciative pull, leaving another foam trail. “So, Hayes. This ‘integrated logistics optimization’ proposal your team sent over. Clever stuff. Real clever.” He set the glass down with deliberate care. “Lot of moving parts. Lot of… cost.”

Here it came. The dance. Ethan leaned forward slightly, hands clasped on the cool table. “We believe the long-term savings and efficiency gains will far outweigh the initial implementation investment, Barry. Especially with the projected volume increase from the Vogel deal.”

“Projected,” Barry echoed, swirling the dark liquid. “See, that’s the word that makes my accountants twitchy. Projected.” He took another sip, then pointed the glass at Ethan. “I need concrete. Tangible. Before Vogel. Before I sign off on your fancy software and retraining budgets.” He grinned, a flash of large, slightly yellowed teeth. “Make me believe, Hayes. Over dinner.”

The salads arrived. Ethan’s looked like an afterthought next to Barry’s mountain of greens adorned with enough blue cheese to stun a buffalo. He pushed a cherry tomato around his plate. Barry attacked his salad like it had insulted his mother.

The entrees descended like monuments to excess. Barry’s Wagyu was a dark, glistening slab, genuinely enormous, resting on a lake of shimmering truffle butter. The bone looked like a prehistoric relic. The sides took up the remaining space on the table – creamy peaks of mashed potatoes studded with cheese and bacon, glossy sprouts glistening with rendered pancetta fat, a small casserole dish of pasta swimming in rich cheese sauce and chunks of lobster.

Barry sighed, a sound of deep contentment. He picked up his steak knife, its serrated edge catching the candlelight. “Now this is fuel.” He sawed into the meat. Deep red juices, almost purple, flooded the plate. He speared a huge piece, dipped it extravagantly in the butter, and shoved it into his mouth. His eyes rolled back slightly. “Oh yeah. That’s the stuff. Cuts like warm butter. Tastes like heaven charged it on Hayes’ card.” He laughed, a wet, chewing sound.

Ethan cut a precise piece of his filet. Perfect medium. Tender. Utterly flavorless in his mouth. He chewed mechanically, watching Barry decimate the ribeye. Each bite was a percussive beat against Ethan’s fraying nerves. Ninety-eight dollars. Plus truffle butter. He calculated the cost per bite Barry was consuming. It wasn’t comforting.

Halfway through the steak, Barry paused. He surveyed the carnage on his plate, then the mostly untouched sides. “You know what this needs?” he declared, wiping his mouth with a crisp linen napkin already stained with grease and stout foam. “A proper digestif.”

Ethan’s fork hovered mid-air. No. Please, no. “Digestif?” he asked, his voice dangerously level.

“Single malt,” Barry announced, snapping his fingers for the waiter again. “Something peaty. Something… definitive.” He scanned the spirits menu Ethan hadn’t dared open. “Ah. The Lagavulin 25. Neat. Two.”

The blood drained from Ethan’s face, pooling somewhere near his expensive, uncomfortable dress shoes. Lagavulin 25. He’d seen that price online once. Out of morbid curiosity. It was a number that belonged to a mortgage payment, not a post-dinner drink. He could feel the phantom card in his pocket begin to melt.

“Barry, that’s incredibly generous,” Ethan began, his voice tight. “But I couldn’t possibly—”

“Nonsense!” Barry boomed, silencing him. “Celebration! We’re making progress, Hayes. Real progress. This,” he tapped the menu where the Lagavulin price lurked like a predator, “this seals the deal. On the deal! Think of it as… liquid handshake ink.” He chuckled at his own metaphor.

The waiter, looking slightly apprehensive himself, nodded and retreated. The silence that followed was thick, broken only by Barry’s contented chewing and the distant clatter of the kitchen. The flickering candlelight suddenly felt oppressive, the rich aromas nauseating. Ethan stared at the half-eaten Wagyu, the deep red juice mixing with the golden truffle butter, forming a grotesque, expensive oil slick on Barry’s plate. The scent of blood and impending financial ruin mingled with the peaty promise of the Lagavulin.

He took a slow, silent breath. This is the job, he repeated silently, the mantra wearing thin. This is the cost. He plastered the smile back on, the corners of his mouth feeling stiff and unnatural. The ice in his Perrier clinked, a tiny, futile sound against the roaring expense of Barry Thompson’s appetite. The waiter approached, cradling two crystal tumblers holding pours of impossibly expensive amber liquid. Ethan’s fixed smile felt brittle, a mask screwed onto a mounting sense of vertigo. He picked up his glass. The Lagavulin smelled like a hospital fire. Barry beamed, raising his. "To partnerships, Hayes!" Ethan tapped his glass against Barry's, the crystal ringing with the high, clear chime of absolute fiscal surrender. "To partnerships," he echoed, the words ash in his mouth. He took a sip. The peat smoke hit like a punch, intense and medicinal, a brutal counterpoint to the sweetness of the corporate card burning a hole in his soul. He swallowed. It tasted like promotion. Or ruin. Right now, in the smoky, steak-scented gloom, he couldn't tell the difference.

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